Help & Support

HELP and Support

At 3VENU, we value your trust and are committed to giving you a smooth, hassle-free shopping experience. Whether you need assistance with your order, product information, or after-sales support, our team is always here to help.

How We Support You

  • Order Assistance: Track your orders, check delivery status, or get updates directly from our support team.

  • Product Guidance: Confused about sizes, fabrics, or care instructions? Our experts will guide you to make the right choice.

  • Easy Returns & Exchanges: If something doesn’t feel right, our simple return and exchange process ensures your satisfaction.

  • Fabric & Care Advice: As a premium manufacturer of sportswear and activewear, we provide detailed guidance to help you maintain the performance and durability of your 3VENU apparel.

  • Customization Support: For bulk or custom-made orders, our dedicated team will work closely with you to deliver products that fit your requirements.

Why Choose 3VENU Support?

We don’t just manufacture sportswear—we build relationships. Our goal is to provide support that reflects the same quality, comfort, and trust that you expect from our products. With 3VENU, you’re never alone; our support team ensures your journey with us remains premium, just like our brand.

Get in Touch

  • 📧 Email: support@3venu.com

  • 📞 Phone/WhatsApp: +91-8052251447

  • 💬 Live Chat: Available 9 AM – 9 PM IST

  • 📝 FAQs: Visit our FAQ section for quick answers.

For Wholesale/Distribution: send your query vis Email/WhatsApp/Call . Our representative will back to you shortly.

At 3VENU, your performance is our priority—on the field, in the gym, and even when you need a helping hand.

 

1. How can I track my order?
Once your order is shipped, you will receive a tracking ID on your registered email/phone. You can also check the status in the My Orders section of your 3VENU account.

2. What is the return and exchange policy?
We offer easy returns and exchanges within 7 days of delivery, provided the product is unused, unwashed, and in its original packaging. For detailed steps, visit our [Return Policy] page.

3. How do I find the right size?
Every product page has a detailed Size Guide to help you pick the perfect fit. If you still have doubts, reach out to our support team for personalized assistance.

4. Do you offer customization or bulk orders?
Yes, 3VENU specializes in custom sportswear, activewear, and school uniforms. For bulk or customization queries, write to us at support@3venu.com or call our dedicated line.

5. How should I care for my 3VENU apparel?
Our products are made with premium fabrics. We recommend:

  • Gentle machine wash or hand wash in cold water

  • Do not bleach or iron on logos/prints

  • Line dry for long-lasting performance

6. How long does delivery take?
Orders are usually delivered within 5–7 business days across India. International delivery timelines may vary depending on location.

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